Effective Date: May 3, 2025

At Al Balagh Quran Academy, we are committed to ensuring timely and reliable delivery of your educational materials. Please review our shipping policy below for details on delivery times, costs, and related terms.

Shipping Methods & Delivery Times

Domestic Shipping (Within India)

• Standard Shipping: 7-10 business days
• Expedited Shipping: 3-6 business days (additional charges apply)

International Shipping

• Standard International Shipping: 15-20 business days (delivery times vary by destination)
• Expedited International Shipping: 7-10 business days (subject to availability)

Shipping Costs

• Shipping fees are calculated based on package weight, shipping method, and destination.
• Costs are displayed at checkout before payment.
• Note: International orders may incur customs fees, taxes, or duties, which are the customer’s responsibility.

Order Processing

• Orders are processed within 1-2 business days (excluding weekends/holidays).
• Orders placed on weekends or public holidays will be processed the next business day.

Shipping Confirmation & Tracking

• Once shipped, you’ll receive a confirmation email with a tracking number.
• Track your order using the provided link or carrier’s website.

Shipping Address

• Ensure your shipping address is accurate and complete.
• We are not responsible for delays or losses due to incorrect addresses provided by the customer.

Undeliverable Packages

• If a package is returned due to an incorrect address or failed delivery, we’ll contact you for reshipment.
• Additional shipping fees may apply.

Damaged or Lost Packages

• If your order is lost or arrives damaged, notify us immediately at:
  • Email: contact@albalaghquranacademy.com
  • Phone: +91 9775701976
• We will coordinate with the shipping carrier to resolve the issue promptly.

Contact Us

For questions about shipping, contact:

Al Balagh Quran Academy, Run by: BASTA
Address: Barhas, P.O. Magnavita, P.S. Karandighi,
Dist. Uttar Dinajpur, West Bengal, 733201
Phone: +91 9775701976
Email: contact@albalaghquranacademy.com

Thank you for choosing Al Balagh Quran Academy. We appreciate your trust!